Legislature(2023 - 2024)BELTZ 105 (TSBldg)

02/08/2023 01:30 PM Senate LABOR & COMMERCE

Note: the audio and video recordings are distinct records and are obtained from different sources. As such there may be key differences between the two. The audio recordings are captured by our records offices as the official record of the meeting and will have more accurate timestamps. Use the icons to switch between them.

Download Mp3. <- Right click and save file as

Audio Topic
01:35:13 PM Start
01:36:24 PM Presentation(s): a Changing Workforce: Local Government Perspective
02:14:14 PM Presentation(s): Workforce Challenges in Alaska
02:35:09 PM Presentation(s): Workforce Challenges and Initiatives Juneau Perspective
02:56:37 PM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
-- Teleconferenced --
-- Testimony <Invitation Only> --
Workforce Challenges in Alaska
Presenters: Stephanie Queen - City Manager, City
of Soldotna
Terry Eubank - City Manager, City of Kenai
Jeff Rogers, Finance Director, City and Borough
of Juneau
**Streamed live on AKL.tv**
                    ALASKA STATE LEGISLATURE                                                                                  
          SENATE LABOR AND COMMERCE STANDING COMMITTEE                                                                        
                        February 8, 2023                                                                                        
                           1:35 p.m.                                                                                            
                                                                                                                                
                                                                                                                                
MEMBERS PRESENT                                                                                                               
                                                                                                                                
Senator Jesse Bjorkman, Chair                                                                                                   
Senator Elvi Gray-Jackson                                                                                                       
Senator Kelly Merrick                                                                                                           
Senator Forrest Dunbar                                                                                                          
                                                                                                                                
MEMBERS ABSENT                                                                                                                
                                                                                                                                
Senator Click Bishop, Vice Chair                                                                                                
                                                                                                                                
COMMITTEE CALENDAR                                                                                                            
                                                                                                                                
PRESENTATION(S):   A   CHANGING   WORKFORCE:   LOCAL   GOVERNMENT                                                               
PERSPECTIVE FROM THE CITY OF SOLDOTNA                                                                                           
                                                                                                                                
     - HEARD                                                                                                                    
                                                                                                                                
PRESENTATION(S):  WORKFORCE CHALLENGE FROM THE CITY OF KENAI                                                                    
PERSPECTIVE                                                                                                                     
                                                                                                                                
     - HEARD                                                                                                                    
                                                                                                                                
PRESENTATION(S):  WORKFORCE CHALLENGES AND INITIATIVES FROM THE                                                                 
CITY AND BOROUGH OF JUNEAU PERSPECTIVE                                                                                          
                                                                                                                                
     - HEARD                                                                                                                    
                                                                                                                                
PREVIOUS COMMITTEE ACTION                                                                                                     
                                                                                                                                
No previous action to record                                                                                                    
                                                                                                                                
WITNESS REGISTER                                                                                                              
                                                                                                                                
STEPHANIE QUEEN, City Manager                                                                                                   
City of Soldotna                                                                                                                
Soldotna, Alaska                                                                                                                
POSITION STATEMENT: Delivered a presentation on the changing                                                                  
workforce from the perspective of the City of Soldotna.                                                                         
                                                                                                                                
TERRY EUBANK, City Manager                                                                                                      
City of Kenai                                                                                                                   
Kenai, Alaska                                                                                                                   
POSITION  STATEMENT: Delivered  a presentation  on the  workforce                                                             
challenges in Alaska from the perspective of the City of Kenai.                                                                 
                                                                                                                                
JEFF ROGERS, Finance Director                                                                                                   
City and Borough of Juneau (CBJ)                                                                                                
Juneau, Alaska                                                                                                                  
POSITION  STATEMENT:   Delivered  a  presentation   on  workforce                                                             
challenges and  initiatives from the  City and Borough  of Juneau                                                               
perspective.                                                                                                                    
                                                                                                                                
                                                                                                                                
ACTION NARRATIVE                                                                                                              
                                                                                                                                
1:35:13 PM                                                                                                                    
CHAIR  JESSE  BJORKMAN  called  the  Senate  Labor  and  Commerce                                                             
Standing Committee meeting  to order at 1:35 p.m.  Present at the                                                               
call to  order were Senators  Dunbar, Gray-Jackson,  Merrick, and                                                               
Chair Bjorkman. Senator Bishop arrived shortly thereafter.                                                                      
                                                                                                                                
^PRESENTATION(S):   A   CHANGING  WORKFORCE:   LOCAL   GOVERNMENT                                                               
PERSPECTIVE                                                                                                                     
  PRESENTATION(S): A CHANGING WORKFORCE: SOLDOTNA PERSPECTIVE                                                               
                                                                                                                                
1:36:24 PM                                                                                                                    
CHAIR  BJORKMAN announced  the  consideration  of a  presentation                                                               
from the City of Soldotna on the changing workforce.                                                                            
                                                                                                                                
1:36:33 PM                                                                                                                    
STEPHANIE  QUEEN,  City  Manager,  City  of  Soldotna,  Soldotna,                                                               
Alaska, delivered  a presentation on the  changing workforce from                                                               
the perspective of the City of Soldotna.                                                                                        
                                                                                                                                
1:37:00 PM                                                                                                                    
SENATOR BISHOP joined the meeting.                                                                                              
                                                                                                                                
MS.  QUEEN   began  the  presentation,  stating   Soldotna  as  a                                                               
municipality does not  yet have an employee  hiring and retention                                                               
crisis.  She noted  that  her  peers around  the  state might  be                                                               
experiencing this issue more acutely  than she is. She intends to                                                               
present  the city's  current  and  anticipated challenges  during                                                               
this slideshow.                                                                                                                 
                                                                                                                                
1:38:30 PM                                                                                                                    
MS. QUEEN summarized slide 2, Overview - City of Soldotna:                                                                      
                                                                                                                                
     • Home Rule City                                                                                                           
     • Council/Manager Form of Government                                                                                       
     • Centrally located in Kenai Peninsula Borough                                                                             
     • 75 Full Time Equivalent (FTE) Employees                                                                                  
     • $15 million Annual Operating Budget                                                                                      
                                                                                                                                
MS. QUEEN  said a three percent  sales tax generates most  of the                                                               
city's  revenue,  totaling  about  $9.6  million  last  year.  In                                                               
contrast,  property tax  generated just  over $320,000.  The city                                                               
has a  low millage  rate of  half a mill.  She surmised  that the                                                               
municipality's  focus  and  decisions  on  quality  of  life  and                                                               
economic projects are primarily sales tax informed and driven.                                                                  
                                                                                                                                
1:40:22 PM                                                                                                                    
MS. QUEEN  summarized slide  3, Overview  - Full  Time Equivalent                                                               
(FTE) Employees by Department:                                                                                                  
                                                                                                                                
     • Soldotna Police Department (17 FTE)                                                                                      
     • Parks + Recreation (16.09)                                                                                               
     • Streets/Bldg /Airport/Shop (11.35)                                                                                       
     • Library (7.81)                                                                                                           
     • Water / Wastewater Utility (6)                                                                                           
     • Finance / HR (5.73)                                                                                                      
     • Public Works Admin (4)                                                                                                   
     • City Clerk (2)                                                                                                           
     • City Manager (2)                                                                                                         
     • Economic Dev + Planning (2)                                                                                              
     • IT (2)                                                                                                                   
                                                                                                                                
MS.  QUEEN  said  city  employees  in  leadership  positions  are                                                               
professional.   The  city   organization   is   small  but   high                                                               
performing.  She   expressed  concern  that  the   city  is  more                                                               
sensitive to changes  in its workforce due to its  size. The city                                                               
might  have  difficulty  absorbing and  cross-training  employees                                                               
moving forward.                                                                                                                 
                                                                                                                                
1:41:59 PM                                                                                                                    
MS. QUEEN displayed slide 4 and discussed recruitment:                                                                          
                                                                                                                                
     RECRUITMENT:                                                                                                             
     Recent Observations                                                                                                      
                                                                                                                              
     Fewer Applicants                                                                                                         
       Hiring Managers often frustrated with the overall                                                                        
     number of applicants, and qualifications/experience of                                                                     
     those who applied                                                                                                          
                                                                                                                              
     Positions Vacant Longer                                                                                                  
       Some positions had to be re-posted multiple times,                                                                       
     after initial attempts were unsuccessful                                                                                   
                                                                                                                                
     Highly Competitive Labor Market                                                                                          
      Job Seekers are in a strong bargaining position with                                                                      
     many employment options                                                                                                    
                                                                                                                                
MS.  QUEEN said  the city  is making  some changes.  The city  is                                                               
lowering  many of  its minimum  qualifications, is  more flexible                                                               
with  what a  prospective, successful  employee might  look like,                                                               
and is  letting positions sit  longer. So far, this  strategy has                                                               
been adequate but it is cause for concern.                                                                                      
                                                                                                                                
1:44:40 PM                                                                                                                    
MS.  QUEEN   displayed  slide  5  to   discuss  difficult-to-fill                                                               
positions in Soldotna:                                                                                                          
                                                                                                                                
     Utility Operator                                                                                                           
     Utility Manager                                                                                                            
                                                                                                                                
MS.  QUEEN  said  the utility  department  is  experiencing  high                                                               
turnover.  A  six-person  team  runs  the  water  and  wastewater                                                               
department,  a  manager, a  lead  operator,  and four  additional                                                               
operators.  Two of  the utility  operator positions  were vacated                                                               
recently. One was vacant for about  five months and the other for                                                               
eight months.  She said  the city  would have been  in a  bind if                                                               
these vacancies  had occurred simultaneously. She  expressed this                                                               
theme is  heard from  her peers  statewide about  utilities. They                                                               
have gotten  creative to ensure  adequate oversight,  which could                                                               
mean  partnering with  neighboring municipalities  or contracting                                                               
with an engineering firm.                                                                                                       
                                                                                                                                
     City Clerk                                                                                                                 
                                                                                                                                
MS.  QUEEN said  filling the  city clerk  position took  almost a                                                               
year.                                                                                                                           
                                                                                                                                
     Police Officer*                                                                                                            
     Department Directors*                                                                                                      
                                                                                                                                
MS. QUEEN  said she  expects a  lot of  director-level turnovers.                                                               
She anticipates  that it  will be challenging  to fill  these and                                                               
police officer positions.                                                                                                       
                                                                                                                                
1:46:48 PM                                                                                                                    
MS. QUEEN advanced to slide  6, expressing her understanding that                                                               
the worker  shortage at the local  level is rooted in  changes at                                                               
the state  and national  levels. She  pointed out  these economic                                                               
trends:                                                                                                                         
                                                                                                                                
     Alaska Economic Trends January 2023                                                                                      
                                                                                                                                
     Demographic Shift"                                                                                                       
     • 10 years net outmigration                                                                                                
     • "Baby Boomers" aging out of the workforce                                                                                
     • State economy is growing                                                                                                 
        - adding jobs                                                                                                           
     • State and National worker shortage                                                                                       
                                                                                                                                
     Simply put:  there are more jobs  than people available                                                                  
     to do them                                                                                                               
                                                                                                                                
1:47:55 PM                                                                                                                    
MS.  QUEEN   displayed  slide  7  to   explain  worker  shortages                                                               
contribute to retention efforts:                                                                                                
                                                                                                                                
     RETENTION:                                                                                                               
     More critical than ever                                                                                                  
                                                                                                                                
     Competitive Market = More Flexibility                                                                                    
     Our  highly valued  employees are  the  targets of  our                                                                    
     peers' recruitment and attraction efforts                                                                                  
                                                                                                                                
     71% of City Workforce is  now in PERS [Public Employees                                                                  
     Retirement System] Tier IV                                                                                               
     After 5  years, retirement account is  portable and can                                                                    
     not  only leave  the City,  can leave  the PERS  system                                                                    
     entirely                                                                                                                   
                                                                                                                                
     Soldotna Does  Not Participate  in Social  Security, or                                                                  
     SBS                                                                                                                      
     City employees  cannot rely on  supplemental retirement                                                                    
     from Social Security                                                                                                       
                                                                                                                                
MS. QUEEN  said PERS is  the only  retirement option as  the city                                                               
does  not  participate  in  Social  Security  or  a  supplemental                                                               
benefit  system  (SBS)  other   than  a  voluntary  457  deferred                                                               
compensation plan with no employer match.                                                                                       
                                                                                                                                
1:49:23 PM                                                                                                                    
SENATOR  MERRICK  asked  about   Social  Security  and  SBS.  She                                                               
wondered  who decided  to  opt  out of  Social  Security and  SBS                                                               
programs.                                                                                                                       
                                                                                                                                
MS.  QUEEN  said she  had  not  researched  the history  of  this                                                               
decision. She  said she  would collect  information about  it for                                                               
the committee.                                                                                                                  
                                                                                                                                
1:50:51 PM                                                                                                                    
MS. QUEEN  displayed slide 8  to discuss  generational employment                                                               
briefly:                                                                                                                        
                                                                                                                                
     "More than the millennial and Gen X generations before                                                                     
        them, Gen Z views employment as transactional in                                                                        
     nature"                                                                                                                    
                                                                                                                                
     Employers beware: Even your 'loyal' Gen Z workers may                                                                      
     still be looking for another job.                                                                                          
                                                                                                                                
     [Article excerpt from FastCompany, dated 1-17-23.]                                                                         
                                                                                                                                
MS. QUEEN speculated that these  statements pertain to Gen Z, but                                                               
broadly apply  to millennials  and Gen X  too. She  expressed her                                                               
thought that these employees view  jobs as transactional, a means                                                               
to  an  end.  She  clarified  that this  is  not  a  critique  on                                                               
generations; it comes from a  position of self-awareness. Whether                                                               
in  the public  or private  sector, employment  has fundamentally                                                               
changed since moving  away from pension-based systems.  It is not                                                               
surprising that  employees are perceived  as less loyal;  Tier IV                                                               
employees are more mobile.                                                                                                      
                                                                                                                                
1:52:17 PM                                                                                                                    
MS.  QUEEN   summarized  the  chart   on  slide   9,  Retirement:                                                               
Projections, Looking  Ahead. She  said Soldotna  was in  a unique                                                               
position with its police department  last year. It had been fully                                                               
staffed  for seven  years and  no recruitment  was done  for that                                                               
period.  It  resulted  in  a  lot  of  stability,  but  a  senior                                                               
department.  Including last  year and  projecting out  five more,                                                               
the  chart  shows  a  60  percent turnover  rate  in  the  police                                                               
department;  40 percent  due to  retirement.  The chart  includes                                                               
other departments  and is concerning  because the  turnover rates                                                               
due  to  retirement  are  substantial   and  don't  even  include                                                               
turnover for other reasons.                                                                                                     
                                                                                                                                
1:54:41 PM                                                                                                                    
SENATOR GRAY-JACKSON asked if Soldotna has a fire department.                                                                   
                                                                                                                                
MS.  QUEEN  replied  Soldotna participates  in  a  regional  fire                                                               
service area.  It consolidated  with the  borough into  a service                                                               
area decades ago.                                                                                                               
                                                                                                                                
1:55:22 PM                                                                                                                    
MS.  QUEEN advanced  to slide  10, which  compared the  number of                                                               
staff  enrolled  in a  defined  benefit  retirement plan  against                                                               
those enrolled in  a defined contribution plan.  She reviewed the                                                               
significance of the numbers shown on slide 10:                                                                                  
                                                                                                                                
     CURRENT WORKFORCE:                                                                                                       
     Defined Benefit vs. Defined Contribution                                                                                 
                                                                                                                                
     $98,438                       $78,613                                                                                      
     Average salary of 18 City     Average salary of 44 City                                                                    
     employees in PERS Tiers I III  employees PERS Tier IV                                                                      
                                                                                                                                
     19.25                         <6                                                                                           
     Average Years of Service      Average Years of Service                                                                     
     (high is 45)                  (high is 16)                                                                                 
                                                                                                                                
     29 percent                    71 percent                                                                                   
     Of our current workforce      Of our current workforce                                                                     
                                                                                                                                
1:56:49 PM                                                                                                                    
MS.  QUEEN displayed  slide 11.  She said  the city's  employment                                                               
strategies  focus more  on increasing  recruitment for  the years                                                               
ahead.  The City  of  Soldotna is  exploring  the following  nine                                                               
strategies.  They  are  doable   on  a  local  level,  practical,                                                               
effective,  and provide  flexibility. She  noted some  strategies                                                               
are already in use on an ad hoc basis:                                                                                          
                                                                                                                                
   • Recruitment Bonuses                                                                                                        
   • Relocation Assistance                                                                                                      
   • Employee Referral Program                                                                                                  
   • Administrative Leave for Salaried Employees                                                                                
   • Paid Parental Leave                                                                                                        
   • Additional Paid Holidays                                                                                                   
   • Employee Sabbatical (unpaid)                                                                                               
   • Increase Employer share of Health Insurance Premiums                                                                       
   • Employer Match into a Deferred Compensation Plan (457(b) or                                                                
     401(a))                                                                                                                    
                                                                                                                                
1:59:35 PM                                                                                                                    
SENATOR  DUNBAR asked  whether  she sees  the  option of  working                                                               
remotely as a viable tool to increase recruitment and retention.                                                                
                                                                                                                                
MS. QUEEN  said it's one of  the city's most effective  tools and                                                               
probably one  of the most cost-effective.  Soldotna quickly moved                                                               
to work  schedule and location  flexibility during  the pandemic.                                                               
It had some  pros and cons. The city allows  flexibility on an ad                                                               
hoc basis. She  authorized one department to change  its hours of                                                               
operation for  summer and winter  and another department  to work                                                               
four  10-hour days.  She said  it requires  making good  position                                                               
decisions  and  establishing   evaluation  methods  to  determine                                                               
whether the changes work.                                                                                                       
                                                                                                                                
2:02:06 PM                                                                                                                    
SENATOR BISHOP asked  whether the city does exit  surveys and, if                                                               
it  does, what  the trends  are  for employees  leaving jobs.  He                                                               
asked  whether  good  childcare  is  available  in  Soldotna  for                                                               
single-working parents.                                                                                                         
                                                                                                                                
MS.  QUEEN  replied  that  exit   surveys  are  not  administered                                                               
consistently.  A   lot  more  information  could   be  gained  by                                                               
formalizing the exit survey  procedure. Childcare is challenging.                                                               
She  speculated the  community offers  less than  is needed.  The                                                               
pandemic amplified  the need  for childcare.  The city  could not                                                               
figure out  how to fix  the lack of  childcare even with  all the                                                               
available Coronavirus Aid, Relief,  and Economic Security (CARES)                                                               
Act funds.  Childcare is an  issue that affects  people's ability                                                               
to join the workforce.                                                                                                          
                                                                                                                                
2:03:41 PM                                                                                                                    
MS. QUEEN  advanced to slide 12,  Additional Considerations. This                                                               
slide discusses ways to maintain  a viable level of services when                                                               
understaffed:                                                                                                                   
                                                                                                                                
     Additional                                                                                                               
     Considerations                                                                                                           
                                                                                                                                
       The future will force local governments to change,                                                                       
     faster than we are comfortable with:                                                                                       
     • Interagency partnerships for service delivery                                                                            
     • Mutual aid agreements                                                                                                    
     • Letting go of old processes that no longer serve us                                                                      
     • Provide flexible work arrangements/schedules                                                                             
     • Getting more creative and intentional with recruitment                                                                   
     • Continuity-of-Operations Planning (COOP) for unavoidable                                                                 
        tight spots                                                                                                             
                                                                                                                                
2:06:15 PM                                                                                                                    
MS. QUEEN moved to slide  13 to address recruitment and retention                                                               
from the perspective  of employees who want to live  in a quality                                                               
community. Employees  have many  workplace options in  Alaska and                                                               
the  Lower 48.  Investing in  the community  is another  piece of                                                               
improving retention and recruitment:                                                                                            
                                                                                                                                
     Continue Investing in Quality of Place and Community                                                                     
     • Keep our young people here (or bring them back after                                                                     
        outside education/experience)                                                                                           
     • Attract new talent to Alaska and our area                                                                                
      • Support other local employers in their recruitment                                                                      
        efforts                                                                                                                 
                                                                                                                                
MS. QUEEN expressed hope that this conversation would continue.                                                                 
                                                                                                                                
MS. QUEEN  thanked the committee  for the opportunity  to discuss                                                               
the workforce challenges.                                                                                                       
                                                                                                                                
2:08:15 PM                                                                                                                    
SENATOR BISHOP asked  whether the two employees on  slide 9, with                                                               
over 50  combined years of  experience, are in a  defined benefit                                                               
plan.                                                                                                                           
                                                                                                                                
MS.  QUEEN  replied  that  the employee  with  the  longest  work                                                               
history is currently in Tier I with 45 years of service.                                                                        
                                                                                                                                
SENATOR BISHOP  directed attention to  the third bullet  on slide                                                               
13,  "Support  the other  local  employers  in their  recruitment                                                               
efforts,"  and asked  whether the  Dairy Queen  is still  open in                                                               
Soldotna.                                                                                                                       
                                                                                                                                
MS. QUEEN answered yes, it is alive and well.                                                                                   
                                                                                                                                
2:09:26 PM                                                                                                                    
SENATOR GRAY-JACKSON asked about cultural diversity in Soldotna.                                                                
                                                                                                                                
MS.  QUEEN  replied  that  Soldotna   views  itself  as  slightly                                                               
progressive,  welcoming,  and  diverse.  The city  is  trying  to                                                               
broaden  diversity in  the  community. The  picture  on slide  13                                                               
shows  the  Music  in  the  Park series  that  runs  every  sunny                                                               
Wednesday  from June  to August.  She expressed  her belief  that                                                               
Soldotna is probably similar to adjacent urban areas.                                                                           
                                                                                                                                
2:10:41 PM                                                                                                                    
CHAIR BJORKMAN brought  up the subject of the  city's decision to                                                               
opt out of  Social Security and SBS in the  1970s and earlier. He                                                               
asked if she  believes the city did not opt-in  because the state                                                               
provided a defined benefit option to employees.                                                                                 
                                                                                                                                
MS. QUEEN answered  that she could not adequately  speak to that.                                                               
She knows  it was considered  in the past  but does not  know why                                                               
the program lacked support at that time.                                                                                        
                                                                                                                                
CHAIR BJORKMAN emphasized  that PERS is a pension  system that no                                                               
longer  gets  new  participants.   He  asked  whether  sufficient                                                               
resources  would  be freed-up  to  offer  retirement benefits  to                                                               
employees if the  city did not have to contribute  22 percent for                                                               
each PERS employee.                                                                                                             
                                                                                                                                
MS.   QUEEN  replied   absolutely.   The   city's  workforce   is                                                               
transitioning entirely  into Tier  IV; those PERS  investments do                                                               
not serve  Tier IV employees. The  city could invest more  in the                                                               
current workforce without that level of unfunded liability.                                                                     
                                                                                                                                
CHAIR  BJORKMAN asked  whether she  would  consider supporting  a                                                               
system that  reduced Soldotna's unfunded liability  and supported                                                               
future retirements.                                                                                                             
                                                                                                                                
MS. QUEEN replied the city would be interested.                                                                                 
                                                                                                                                
2:13:37 PM                                                                                                                    
At ease                                                                                                                         
                                                                                                                                
^PRESENTATION(S):  WORKFORCE CHALLENGES IN ALASKA                                                                               
     PRESENTATION(S):  WORKFORCE CHALLENGES IN ALASKA KENAI                                                                 
                          PERSPECTIVE                                                                                       
                                                                                                                                
2:14:14 PM                                                                                                                    
CHAIR  BJORKMAN   reconvened  the   meeting  and   announced  the                                                               
consideration  of  a  presentation  on  workforce  challenges  in                                                               
Alaska from the Kenai perspective.                                                                                              
                                                                                                                                
2:14:27 PM                                                                                                                    
TERRY  EUBANK,  City  Manager,  City  of  Kenai,  Kenai,  Alaska,                                                               
introduced himself  and provided his  background. He said  he had                                                               
not  seen the  magnitude of  current workforce  challenges facing                                                               
local  governments  in  his  25-year   career  in  Alaska.  These                                                               
significant challenges include:                                                                                                 
                                                                                                                                
1. Recruitment and Retention                                                                                                    
2. Position Flexibility                                                                                                         
3. Legal and Regulatory Challenges                                                                                              
4. Escalating and Unsustainable Employee Healthcare Costs                                                                       
5. Inflationary Pressure                                                                                                        
                                                                                                                                
2:16:04 PM                                                                                                                    
MR.  EUBANK  discussed  the   recruitment  and  retention  issues                                                               
covered in his handout:                                                                                                         
                                                                                                                                
     • Increase in recruitments by 40 percent                                                                                   
     • Positions vacant for longer periods                                                                                      
     • Average number of applicants decreased by 65 percent                                                                     
                                                                                                                                
MR. EUBANK  said the  number of  applicants decreased  to an                                                                    
average of nine per  position, with many positions receiving                                                                    
0  -  4 applications.  Individuals  from  outside of  Alaska                                                                    
filled thirty-three  percent of  city director  positions in                                                                    
the last  five years, including  three of the  previous five                                                                    
director hires.                                                                                                                 
                                                                                                                                
     • Fewer applicants meet minimum job qualifications                                                                         
      • 78 percent of PERS eligible employees are Tier IV                                                                       
        participants                                                                                                            
     • Number of Tier IV employees projected to grow to 92                                                                      
        percent                                                                                                                 
                                                                                                                                
MR. EUBANK said Tier IV employees are projected to grow to                                                                      
92 percent over the next five years.                                                                                            
                                                                                                                                
     • 20 percent of City employees are eligible to retire                                                                      
                                                                                                                                
MR. EUBANK  reported the retirement  system factors into  Tier IV                                                               
employee turnover.                                                                                                              
                                                                                                                                
MR. EUBANK  said he is  the city  manager and the  acting finance                                                               
director. The assistant  to the city manager is  the acting human                                                               
resources director.  The city is  hiring for the  human resources                                                               
director  position. It  is the  2nd recruitment  for the  finance                                                               
director, with a  salary range of $111,000  to $146,000 annually.                                                               
The position  closes this Friday,  and the city has  not received                                                               
any applications.                                                                                                               
                                                                                                                                
2:18:04 PM                                                                                                                    
MR. EUBANK  discussed work environment and  position flexibility.                                                               
There  has been  an increase  in employee  requests for  flexible                                                               
work   hours  and   working   remotely,   which  is   challenging                                                               
traditional work models and creating unique employer challenges:                                                                
                                                                                                                                
     • Worker's Compensation challenges                                                                                         
        • Employment tax requirements for remote workers                                                                        
        working in other states.                                                                                                
      • Reimbursement agreements for home offices provided                                                                      
        by remote workers.                                                                                                      
                                                                                                                                
MR. EUBANK  said local  governments face a  variety of  legal and                                                               
regulatory challenges, including:                                                                                               
                                                                                                                                
     • Cost of PERS Termination studies                                                                                         
     • Limitation on the ability to hire temporary or rehire                                                                    
       PERS retired employees to fill temporary vacancies                                                                       
     • Affordable Care Act requirements                                                                                         
                                                                                                                                
MR.  EUBANK said  the Affordable  Care Act  requires the  city to                                                               
provide  health insurance  to part-time  and temporary  employees                                                               
who work a  prescribed number of hours in  a twelve-month period.                                                               
Employers  are   forced  to  choose  between   terminating  their                                                               
employment  or providing  healthcare.  Healthcare  is the  single                                                               
most  expensive benefit  for local  government employers,  second                                                               
only to salaries in personnel costs.                                                                                            
                                                                                                                                
2:20:31 PM                                                                                                                    
MR.  EUBANK  discussed   escalating  and  unsustainable  employee                                                               
healthcare costs:                                                                                                               
                                                                                                                                
     • Employee healthcare costs are 18.60 percent of total                                                                     
        personnel costs and 14.05 percent of total                                                                              
        expenditures for the City's General Fund                                                                                
       • Health insurance premium increases despite cost                                                                        
        saving changes in employee benefits and two provider                                                                    
        switches.                                                                                                               
                                                                                                                                
MR. EUBANK discussed inflationary  pressure, stating inflation in                                                               
the  nation  and  Alaska are  at  unprecedented  40-year  levels.                                                               
Businesses,  local  governments,  and employees  face  escalating                                                               
costs for goods and services. He reviewed these points:                                                                         
                                                                                                                                
   • Inflation increases, as measured by the change in the                                                                      
     annual Anchorage Consumer Price Index for All Urban                                                                        
     Consumers (CPI-U), was 4.88 percent for 2021 and 8.11                                                                      
     percent for 2022                                                                                                           
   • Municipal revenue growth rates are slower than the rate of                                                                 
     growth [in expenditures] for personnel, goods and services                                                                 
                                                                                                                                
2:23:13 PM                                                                                                                    
MR.  EUBANK discussed  ideas  and  solutions. Proposed  solutions                                                               
require creativity and stretch traditional  thinking. He said the                                                               
following  ideas  are his  and  do  not necessarily  reflect  the                                                               
position of the City of Kenai:                                                                                                  
                                                                                                                                
   • Reconsider the 80th Percentile Rule [for healthcare].                                                                      
                                                                                                                                
MR.  EUBANK said  there  are concerns  this  rule contributes  to                                                               
increased state healthcare  costs. The rule was  meant to protect                                                               
consumers  from hefty  charges from  out-of-network providers  by                                                               
requiring carriers to cover a  certain amount. There are concerns                                                               
that this rule contributes to increased healthcare costs.                                                                       
                                                                                                                                
   • Examine the current PERS Tier IV and TRS Tier III                                                                          
     retirement benefit for improvements and to determine if it                                                                 
     is meeting its objection.                                                                                                  
   • Enact legislation to lessen the disproportionate burden                                                                    
     placed on Alaska's smaller local governments by PERS                                                                       
     termination studies.                                                                                                       
   • Create programs to increase Alaska's skilled workforce.                                                                    
                                                                                                                                
MR. EUBANK expressed  his belief that the  state should reexamine                                                               
and  potentially   reinstate  programs  to   incentivize  skilled                                                               
workers  to  remain in,  move  to,  and  return to  Alaska  after                                                               
completing  their  education and  skills  training.  He said  the                                                               
state   should  review   PERS  regulations   regarding  temporary                                                               
employment and retired employee  rehire when qualified applicants                                                               
are  limited.  He  said  the   state  should  reexamine  workers'                                                               
compensation  laws,  focusing  on  the new  challenges  posed  by                                                               
remote  workers.  He  stated  that  the  City  of  Kenai  remains                                                               
optimistic despite all  these challenges. The City of  Kenai is a                                                               
financially strong city that remains  an attractive place to work                                                               
and raise a family.                                                                                                             
                                                                                                                                
2:26:25 PM                                                                                                                    
CHAIR  BJORKMAN  asked Mr.  Eubank  whether  he  was aware  of  a                                                               
regulation change to  repeal the 80th percentile rule;  it is out                                                               
for comment.                                                                                                                    
                                                                                                                                
MR.  EUBANK  said  he was  aware  of  it  but  did not  know  the                                                               
specifics. He said it was a step in the right direction.                                                                        
                                                                                                                                
CHAIR  BJORKMAN explained  that the  regulation changes  that the                                                               
Division  of   Insurance  proposed  are  out   for  comment.  The                                                               
regulations  propose  to repeal  the  80th  percentile rule.  The                                                               
committee intends  to hear  more about  this subject  in upcoming                                                               
meetings.                                                                                                                       
                                                                                                                                
CHAIR  BJORKMAN asked  how changing  the retirement  and benefits                                                               
system for  public employees would  affect the city's  ability to                                                               
meet its mission.                                                                                                               
                                                                                                                                
MR. EUBANK said employees need to  see a benefit in the system to                                                               
stay. Retaining  employees long-term is  significantly diminished                                                               
if  employees see  no benefit.  Whether  it is  a new  tier in  a                                                               
defined benefit  plan or enhancements  to the  contribution plan,                                                               
employees must  find value  in it  to stay. He  said the  City of                                                               
Kenai does exit  interviews. One of the  major comments departing                                                               
employees  make is  that they  do not  see value  in the  defined                                                               
contribution and retirement system.                                                                                             
                                                                                                                                
2:28:26 PM                                                                                                                    
CHAIR  BJORKMAN  asked whether  employees  find  jobs that  offer                                                               
defined benefit retirement programs.                                                                                            
                                                                                                                                
MR. EUBANK  answered in some  cases, but those  opportunities are                                                               
somewhat  limited.  He  knew about  police  officers  that  found                                                               
employment out of state that offered defined benefit plans.                                                                     
                                                                                                                                
CHAIR  BJORKMAN asked  whether  similar  lateral movements  occur                                                               
within the Kenai Fire Department.                                                                                               
                                                                                                                                
MR. EUBANK  said the  fire department  is relatively  stable. The                                                               
police department  was not  fully staffed  until this  last year.                                                               
Most  movement is  in the  police and  public works  departments,                                                               
similar to the City of Soldotna.                                                                                                
                                                                                                                                
2:30:07 PM                                                                                                                    
CHAIR  BJORKMAN asked  why public  works employees  move on  from                                                               
city employment.                                                                                                                
                                                                                                                                
MR.  EUBANK  replied  that  the supply  of  licensed  workers  is                                                               
extremely  limited,  and  many have  left  for  higher-paying  or                                                               
advanced  positions  in  other municipalities.  Some  have  taken                                                               
positions in  oilfields on  the North  Slope. It's  an employee's                                                               
market.                                                                                                                         
                                                                                                                                
CHAIR  BJORKMAN asked  whether Kenai's  pay and  benefits package                                                               
can compete at market level.                                                                                                    
                                                                                                                                
MR. EUBANK  answered that  part of the  problem is  that upwardly                                                               
mobile  employees   are  interested  in  moving   into  lead  and                                                               
foreperson  positions. As  employees gain  experience, they  look                                                               
elsewhere  for  promotion opportunities  because  the  city is  a                                                               
small employer  and has few opportunities  for advancement. Kenai                                                               
gave employees  a 6.35 percent  salary adjustment in FY23.  It is                                                               
the largest salary adjustment to  the base salary schedule he has                                                               
seen  in 25  years  of  working in  government  finance. An  8.11                                                               
percent  annual  cost of  living  increase  would cost  the  city                                                               
nearly $900,000,  almost a one-mill  equivalent on  property tax.                                                               
This is a  significant amount of financial pressure  on the city.                                                               
Kenai does not participate in  Social Security. The city does not                                                               
participate  in  the  Supplemental   Benefits  System  (SBS)  but                                                               
provides an employer  match of 4 percent up to  the first $37,500                                                               
in employee wages  in a 401 program. The  maximum annual employer                                                               
contribution   is   $1,500.   Expanding  the   match   is   under                                                               
consideration but is far from the same level as SBS.                                                                            
                                                                                                                                
2:34:30 PM                                                                                                                    
At ease.                                                                                                                        
                                                                                                                                
^PRESENTATION(S):   WORKFORCE  CHALLENGES AND  INITIATIVES JUNEAU                                                               
PERSPECTIVE                                                                                                                     
 PRESENTATION(S):  WORKFORCE CHALLENGES AND INITIATIVES JUNEAU                                                              
                          PERSPECTIVE                                                                                       
                                                                                                                                
2:35:09 PM                                                                                                                    
CHAIR  BJORKMAN   reconvened  the   meeting  and   announced  the                                                               
consideration  of a  presentation from  the City  and Borough  of                                                               
Juneau on workforce challenges and initiatives.                                                                                 
                                                                                                                                
2:35:26 PM                                                                                                                    
JEFF  ROGERS,  Finance  Director,  City and  Borough  of  Juneau,                                                               
Juneau, Alaska,  introduced himself  and thanked  the legislature                                                               
for being  in Juneau. He  said almost  2,500 people work  for the                                                               
City and Borough of Juneau:  approximately one-third work for the                                                               
City  and   Borough  proper,  one-third  for   Bartlett  Regional                                                               
Hospital, and one-third for the school district.                                                                                
                                                                                                                                
2:36:35 PM                                                                                                                    
MR. ROGERS began his slideshow presentation on slide 2:                                                                         
                                                                                                                                
     Known/Perceived Workforce Challenges for the City and                                                                    
     Borough of Juneau.                                                                                                       
                                                                                                                                
     • Availability and Affordability of Housing                                                                                
     • Availability and Affordability of Childcare                                                                              
     • Stiff competition with other employers for                                                                               
        • Richer retirement benefits                                                                                            
        • Hiring bonuses                                                                                                        
        • Retention bonuses                                                                                                     
        • Flexible Workplace arrangements (i.e. telework and                                                                    
          remote work)                                                                                                          
                                                                                                                                
2:37:48 PM                                                                                                                    
MR.  ROGERS  reviewed  actions  the city  is  taking  to  improve                                                               
housing and childcare affordability, as shown on slide 3:                                                                       
                                                                                                                                
      CBJ Action on the Availability and Affordability of                                                                     
     Housing and Childcare.                                                                                                   
                                                                                                                                
     • Borough-wide property tax abatement for qualifying new                                                                   
        multifamily housing developments                                                                                        
     • Multi-million dollar investment in grants and loans to                                                                   
        non-profit and for-profit housing developers through                                                                    
       competitive public process, funded by local taxes                                                                        
     • Direct municipal subsidy of local Juneau childcare                                                                       
        providers, funded by local taxes                                                                                        
                                                                                                                                
MR.  ROGERS  said  the  city subsidizes  childcare  at  about  $1                                                               
million per year, which will  increase to about $1.5 million next                                                               
year.  The subsidy  goes directly  to childcare  providers as  an                                                               
incentive to  stay in business,  and it helps them  be profitable                                                               
at rates that parents can afford.                                                                                               
                                                                                                                                
2:39:21 PM                                                                                                                    
SENATOR MERRICK  asked whether there was  a lack of land  or just                                                               
buildings.                                                                                                                      
                                                                                                                                
MR. ROGERS  said it's both. CBJ  just published a map  of all the                                                               
vacant and underdeveloped  land in the borough.  He expressed his                                                               
belief that the map has been  a rallying point to show that there                                                               
is  developable land.  The questions  are  how to  access it  and                                                               
whether it is profitable for  nonprofit or for-profit developers.                                                               
The city  does what  it can  and has been  developing in  an area                                                               
called  Peterson  Hill  near  Auke  Lake.  The  first  phase  was                                                               
developed, and the  city is looking for  nonprofit and for-profit                                                               
partners  to  finish  developing  what will  eventually  be  many                                                               
hundreds of homes in a neighborhood.                                                                                            
                                                                                                                                
2:40:34 PM                                                                                                                    
SENATOR DUNBAR mentioned his plans  to sponsor legislation giving                                                               
local governments  more flexibility  for property  tax abatement,                                                               
and it will address blighted properties.                                                                                        
                                                                                                                                
SENATOR  DUNBAR   asked  to  what  degree   the  city  encounters                                                               
resistance from  neighborhoods when private or  public subsidized                                                               
projects try to build multi-family  housing. He asked whether the                                                               
legislature  could impact  statutory  or  regulatory barriers  to                                                               
building in Juneau.                                                                                                             
                                                                                                                                
MR. ROGERS replied that Juneau  sees little resistance to housing                                                               
developments. It  is a bit of  a challenge if the  development is                                                               
tailored to  low-income housing.  He said he  did not  know about                                                               
regulatory barriers,  but there  are many challenges  to building                                                               
in  a place  like  Juneau.  He is  unfamiliar  with elements  the                                                               
legislature could  address and does  not necessarily  think state                                                               
regulation is hampering home construction in Juneau.                                                                            
                                                                                                                                
2:42:40 PM                                                                                                                    
SENATOR  BISHOP   commented  that  the  housing   shortage  is  a                                                               
statewide issue. Housing is a tall order in the state.                                                                          
                                                                                                                                
MR.   ROGERS  responded   that  those   statements  are   totally                                                               
appropriate.                                                                                                                    
                                                                                                                                
2:43:31 PM                                                                                                                    
MR. ROGERS advanced  to slide 4 to review what  the city is doing                                                               
in terms of workforce development:                                                                                              
                                                                                                                                
     CBJ Recruitment and Retention                                                                                              
     Initiatives  Monetary Benefits                                                                                             
                                                                                                                                
     • Dependent Care Assistance Program                                                                                        
        • $5,000 per employee per year,                                                                                         
          No employee contribution required                                                                                     
        • Childcare and other dependent care expenses are                                                                       
          eligible                                                                                                              
                                                                                                                                
MR. ROGERS said one of the  things he likes about this program is                                                               
that it  disproportionately benefits lower-wage  workers. Workers                                                               
who make  $40,000 per year are  eligible for the same  $5,000 per                                                               
year  in  childcare [as  workers  who  earn significantly  higher                                                               
wages].                                                                                                                         
                                                                                                                                
     • Hiring Bonus                                                                                                             
        • Up to $40,000 per difficult-to-fill position.                                                                         
                                                                                                                                
MR.  ROGERS  surmised there  would  not  be many  $40,000  hiring                                                               
bonuses, but  there will be  hiring bonuses in amounts  that make                                                               
difficult-to-fill positions  attractive. These  positions include                                                               
police officers and equipment operators in particular.                                                                          
                                                                                                                                
     • Employer Match to 457 Deferred Compensation Plan for                                                                     
        Tier IV Employees                                                                                                       
        • 50% match to employee voluntary contributions                                                                         
        • Maximum 1 / 2 / 3 / 4 percent of annual wages at                                                                      
          0 / 2 / 5 / 10 years of service                                                                                       
                                                                                                                                
MR. ROGERS said  Tier IV creates a 5-year  window. Once employees                                                               
fully vest at  five years, they become portable  and lose nothing                                                               
by moving  to another employer. CBJ's  deferred compensation plan                                                               
is  structured  at 10  years  to  incentivize employees  to  stay                                                               
beyond five years.                                                                                                              
                                                                                                                                
2:47:37 PM                                                                                                                    
SENATOR  GRAY-JACKSON asked  whether the  hiring bonus  contained                                                               
years of service stipulations to qualify.                                                                                       
                                                                                                                                
MR. ROGERS  said yes. The  public safety officer  retention bonus                                                               
uses a four-year  eligibility system. It is a  carrot approach to                                                               
get people to stay in the  system. He surmised the city would use                                                               
a similar method with hiring bonuses.                                                                                           
                                                                                                                                
2:48:42 PM                                                                                                                    
SENATOR MERRICK asked whether CBJ  has to raise revenues to cover                                                               
the cost of these programs.                                                                                                     
                                                                                                                                
MR.  ROGERS replied  that employee  turnover  is very  expensive.                                                               
This is particularly true of  the cost of sending police officers                                                               
to  the  training academy.  Even  turnover  in non-public  safety                                                               
positions  costs the  city  institutional  knowledge and  reduced                                                               
efficiency.  Juneau  has  had robust  revenue  in  recent  years.                                                               
Property value in Juneau and  sales tax revenue continue to grow.                                                               
Juneau expects a  record cruise ship season  after weathering the                                                               
pandemic. He  said there are  a ton  of demands on  city revenue,                                                               
but the revenue itself is strong.                                                                                               
                                                                                                                                
2:50:10 PM                                                                                                                    
MR.   ROGERS  advanced   to  slide   5  to   review  non-monetary                                                               
recruitment and retention initiatives:                                                                                          
                                                                                                                                
     CBJ Recruitment and Retention                                                                                              
     Initiatives  Flexibility Policies                                                                                          
                                                                                                                                
     • Hybrid and Remote Work Policy                                                                                            
        • Up to two days hybrid telework per week                                                                               
        • Up to two weeks fully-remote work per year                                                                            
        • For eligible positions/employees with supervisory                                                                     
          approval                                                                                                              
     • Alternate Workweek Policy                                                                                                
        • Allows 9-workday biweekly schedule                                                                                    
     • Infants in the Workplace Policy                                                                                          
                                                                                                                                
MR. ROGERS  said young  parents could bring  an infant  under six                                                               
months into  the office with  them. The parent,  human resources,                                                               
and the  supervisor will develop  a plan  and details to  make it                                                               
work.  Babies are  welcome in  the workplace  at CBJ.  Strategies                                                               
like  the  Dependent  Care Assistance  Program,  infants  in  the                                                               
workplace, and flexible work  schedules target getting caregivers                                                               
back in the workplace.                                                                                                          
                                                                                                                                
2:52:37 PM                                                                                                                    
MR. ROGERS advanced to slide  6 to discuss additional ideas under                                                               
consideration:                                                                                                                  
                                                                                                                                
     • Enhance Internal Employee Development and Promotion                                                                      
     • Better Marketing of Job Recruitments                                                                                     
     • Modernize Recruitment System                                                                                             
     • Retention Bonuses for Non-Public Safety positions                                                                        
     • Student Loan Assistance                                                                                                  
     • Tuition Reimbursement                                                                                                    
     • Pets in the Workplace                                                                                                    
     • Non-monetary Workplace "Perks" (celebrations, rewards,                                                                   
        food/beverage)                                                                                                          
                                                                                                                                
2:54:43 PM                                                                                                                    
CHAIR BJORKMAN  asked whether there  are any  state-level changes                                                               
the legislature could offer the  borough that would improve CBJ's                                                               
ability to meet its mission.                                                                                                    
                                                                                                                                
MR.  ROGERS  speculated  that if  a  defined  benefit  retirement                                                               
option  were available  to employees,  many would  take it.  Many                                                               
employees  would find  it valuable.  Without passing  judgment on                                                               
anything  before the  legislature,  he expressed  that a  defined                                                               
benefit plan  specifically for public safety  employees would not                                                               
help plow roads, help educate kids,  and would not help clean out                                                               
the sewer  pipe. He  encouraged the legislature  to be  broad and                                                               
inclusive in  developing a retirement  system that works  for all                                                               
municipal  employees. He  acknowledged  the stiffest  competition                                                               
for  retirement  benefits  is with  police  and  fire  personnel;                                                               
however, the  city faces recruitment and  retention challenges in                                                               
all job classes.                                                                                                                
                                                                                                                                
2:56:37 PM                                                                                                                    
There being no further business to come before the committee,                                                                   
Chair Bjorkman adjourned the Senate Labor and Commerce Standing                                                                 
Committee meeting at 2:56 p.m.                                                                                                  

Document Name Date/Time Subjects